Then, supply us with the number of the credit, debit, or ATM card you used to purchase your MetroCard. Either: call our InfoLine on 1300 311 108 visit us at the InfoCentre Adelaide Railway Centre. discounts and special offers from businesses, free travel on Adelaide Metro buses, trains and trams, Find out about the benefits of joining the Seniors Card program, Seniors Card in other states and territories, Adelaide Hills Visitor Information Centre, Use the service finder to locate a metroCARD agent near you, Find out more about discounted travel with a Visitor pass, Creative Commons Attribution 3.0 Australia Licence, Adelaide Airport Information Desk, 1 James Schofield Drive, Adelaide Airport (open 8am-6pm Monday-Friday), Adelaide Metro InfoCentre at the Adelaide Railway Station on North Terrace, Adelaide, Glenelg Visitor Information Outlet at 1 Moseley Square, Glenelg (open 10am-4pm). Metrocard is a contactless smartcard ticketing system for public transport services in the Adelaide city and suburbs in South Australia.The system is managed by Adelaide Metro and is usable on their bus, train and tram services.. Use the service finder to locate a metroCARD agent near you. Trains are equipped with ramps at the front-most entrance to enable wheelchair passengers to board. If you have questions about the Seniors Card program, including how to use it on public transport, see our frequently asked questions. Most major ridesharing platforms operate in Adelaide, including Uber, Ola and DiDi, as well as local operator GoCatch. On trains, trams and O-Bahn buses, you can get on at any door. If you need to talk to us about your password or account, please call the InfoLine on 1300311108 or visit the Adelaide Metro InfoCentre at the Adelaide Railway Station. New passwords need to be between 8 and 16 characters long. If you recharge online or over the phone, the funds will be available in around one hour and will load to your metroCARD when you next validate it. Adelaide is served by three major taxi companies: Independent taxis, Suburban taxis and 13cabs (Yellow Cabs). As an authorised representative, you can apply for a refund online. Seniors Card holders: Use SENIOR_and your seniors card number e.g. Your refund will be credited back to that card. Phone the Adelaide Metro InfoLine on1300 311 108 and transfer funds from your credit or debit card or set up auto-recharge which involves nominating a credit or debit card and an amount that will be automatically loaded onto your Seniors Card when it falls below the minimum amount. This website is licensed under a Creative Commons 78 gringoesai 1 yr. ago Say you are from interstate and had no idea. mailed in. q3$eS:c*x! Find out how you can update your personal details online or via phone. This excludes National Seniors Card, Seniors Business Discount Card and New Zealand SuperGold Card. Add a travel card to Apple Wallet - Apple Support (AU) The service runs every 10-15 minutes from around 7am to midnight. If a severe delay happens and this isnt possible, you can ask a station agent for a Courtesy Pass. The Seniors Card South Australia website is licensed under aCreative Commons Attribution 3.0 Australia Licence. If your registered metroCARD is lost, stolen or damaged, we can transfer any remaining balance to a different metroCARD you own, or you can buy a new metroCARD and we will transfer it to that. International seniors are not eligible for any concessions. 130 Livingston Street SMS -&. New and replacement Seniors Cards are issued through the Seniors Card Unit. 130 Livingston Street Your Seniors Card is ready to use on public transport as soon as you receive it. Adelaide airport is eight kilometres from the centre of the city and is easily accessed by car, bus and taxi. People who receive certain payments from Centrelink can apply. What irks me is can no longer buy a ticket from the bus driver, no metro card, no ride. You need to order a replacement card before blocking the lost one. Thanks for your feedbackWe use what you tell us to help improve the website. 130 Livingston Street Foldout seats in the wheelchair access area can be used by all passengers, but should be vacated if a wheelchair passenger boards the bus. You can also speak with an OMNY customer service representative by calling 511. Driving in Adelaide is easy and safe, but you may find its easier to use a combination of taxis, rideshares and public transport to get around town. Please note that any changes will be completed when the metroCARD is next validated. There is no time limit on when you can receive your Seniors Card refund. They are good for people who use transport frequently. If you dont have an OMNY account, heres where you can. If you need to order tickets for more than one Seniors Card member, you must submit one form per person. If the issue youre having is listed on this page, fill out and submit the related form. Submit your application online or find out how to apply via a hard copy form. by calling the Adelaide Metro InfoLine on 1300 311 108. Going to the Metroinfo counter at the Bus Interchange, corner Lichfield St and Colombo St. Open 8am to 5:30pmMonday Friday, and 9am 5pm on weekends (. You can also check your metroCARD balance: If you've just topped up your metroCARD balance at the InfoCentre or using a vending machine, your new funds will be available immediately. You can sign up to join the community of customers who fill out our quarterly Customers Count survey. Simply present your Seniors Card and pay by cash, credit or debit card. The majority of buses, trams and trains have accessible options check the, Use 98 City Connector buses to travel between Adelaides downtown hotels and attractions such as the. "resetPassword": { "homePagePath": "/content/australia/en.html", Hope swiping my wallet off the seat of the bus instead of giving it to the driver was worth it. In Australia, airlines, trains, buses and ferries have accessible options for people using mobility devices, as well as services for hearing and vision impaired travellers. If you are unable to travel into the city, please call the Adelaide Metro InfoLine on 1300 311 108 for assistance (7am-8pm, daily). Metrocard Conditions of Use - Version 6 - Adelaide Metro Seniors Card in other states and territories - Australian Government. "event": "taCustEvent", "startScreen": "aus-link-account" Vending machines at stops and stations dont accept cash. Other Metro agents cannot issue replacement cards or transfer balances. There are a few ways to add credit to your card. We recommend updating your browser to the latest version. To correctly return to normal functionality please ensure you click Leave Preview Leave Preview (Cards purchased with cash are not protected. Follow the instructions on the vending machine screen and dont remove your metroCARD until it confirms the recharge has loaded. If you have auto recharge setup on a metroCARD, cancel that, too. File a claim online You can file an online claim for these issues: Balance Protection Claim Check on the status of a MetroCard claim previously submitted Lost or stolen Reduced-Fare MetroCard MetroCard not returned from bus farebox/AutoGate MetroCard Vending Machine problem Overcharged MetroCard Select Bus Service MetroCard Fare Collector Please note your metroCARD account updates overnight, which means any recharges you buy or trips you do in one day won't display in your account until the next day. Lost Metrocard | Metro Christchurch - MetroInfo You can also ask at a station booth for a postage-paid envelope. We can only transfer balances to/from registered metroCARDs (unless it is a faulty card) and you need to be the registered account holder. Adelaide Metro offers some free public transport services within the city centre. You will not receive a replacement MetroCard; your refund will be in the form of a credit back to your credit, debit or ATM card for $4.04 per day remaining on your 30-Day card and $8.50 per day remaining on your 7-Day Express Bus Plus card. Check eligibility if you haven't already done so. Email. r/Adelaide on Reddit: Is there an app that can let me use my phone as We recommend updating your browser to the latest version. Any unused credit on SA Seniors Cards can be refunded or transferred to a different metroCARD. Remember, we can't respond to what you've written here. If you dont pay by the due date, we will cancel the auto recharge and, potentially, your metroCARD. If you lose your Seniors Card or it gets stolen or stops working, use Seniors Card member online services or contact the Seniors Card Unit on1800 819 961 orseniorscard@sa.gov.au and a replacement card will be provided to you at no cost. Tip: Female travellers can also book a ride with Shebah, a rideshare service with all-women drivers catering to women. Most MetroCard claims can be filed online. Instructional videos on Adelaide's new smartcard ticketing system, metrocard.Damian explains how to validate your metrocard or metroticket using the 2 types . Don't bend or puncture your Seniors Card as this may damage the internal antenna or microchip. You can file up to two claims per calendar year. When you buy a new card, you may also need to pay a bit extra to top up your balance to the nearest $5. Find out more about discounted travel with a Visitor pass. Adelaide Hills Visitor Information Centre, Use the service finder to locate a metroCARD agent near you, Find out more about discounted travel with a Visitor pass, Creative Commons Attribution 3.0 Australia Licence, refunds at the Adelaide Metro InfoCentre will be in cash only, refunds and credit transfers require the Seniors Card member to be present or available via phone, if you have less than $5 credit, the refund or credit transfer will need to be completed at the Adelaide Metro InfoCentre, credit, and a recent validation, will still be required on Seniors Cards to access the discounted parking at the, Adelaide Airport Information Desk, 1 James Schofield Drive, Adelaide Airport (open 8am-6pm Monday-Friday), Adelaide Metro InfoCentre at the Adelaide Railway Station on North Terrace, Adelaide, Glenelg Visitor Information Outlet at 1 Moseley Square, Glenelg (open 10am-4pm). To validate, hold the card against the validation machine as shown in the picture below. At Park 'n' Ride car parks you can leave your car and transfer to an Adelaide Metro public transport service to complete the journey. South Australian Seniors Card members can travel for free on Adelaide Metro buses, trains and trams all day, every day. That said, your first claim of a lost or stolen card will be refunded at the pro-rated price for free! 3 The $1 new card fee is also not refundable. The value on Go-To Cards and passes cannot be refunded or redeemed for cash. Related information Contact Adelaide Metro InfoLine. You can remove the auto recharge function on your metroCARD through your metroCARD account or by contacting us. Auto-recharge means nominating a credit card and an amount that will be automatically loaded onto your Seniors Card when your credit falls below the minimum of $15. It was introduced in 1987 and was intended to be used for only a few years before being replaced. Find out more aboutdifferent metroCARDs and fares or use our fare finder for a recommendation of the fare you need. Replacement plans soon fell through and the original equipment remained in use until 2012. Its most convenient for travel within the city and reaching the popular coastal suburb of Glenelg. Reduced-Fare MetroCard - MTA Refunds Find out how much you could be saving by switching to public transport using our savings estimator. Don't expose your Seniors Card to static electricity, water or extremes of temperature (such as a clothes dryer or car dashboard). Recharge your Seniors Card online by logging into your metroCARD account on the Adelaide Metro website: visit www.adelaidemetro.com.au/seniors click on 'Manage metroCARD' enter your personal account details. Lost, stolen or damaged metroCARDs How much is a metroCARD in Adelaide? You will need: Find out how much you could be saving by switching to public transport using oursavings estimator. Find out about the benefits of joining the Seniors Card program. If you live in South Australia, aren't working more than 20 hours per week and are 60+, apply for a Seniors Card now. These details will be saved and used for all future Auto recharge triggers. The South Australian Seniors Card program provides members with a wide range of benefits includingdiscounts and special offers from businesses andfree travel on Adelaide Metro buses, trains and trams. Lost Card Report a Lost/Stolen Card If your Go-To Card or pass is lost, stolen or damaged, notify Metro Transit immediately to deactivate your card. If you need help with something in person, you can book a time to come to our Customer Service Center. PK ! Your Seniors Card is part of Adelaide's metroCARD public transport electronic ticketing system which is operational on all buses, trains and trams. Tap Continue. To replace a MetroCard by phone, dial 511, say "MTA," "Subway and buses," and follow the prompts. Apply for a metroCard mobility pass to travel on Adelaide Metro bus, train and tram services free of charge. Phone: 1300 311 108 (metropolitan customers) Phone: 1800 182 160 (regional customers) TTY: 8303 0844 Lines are . Document #: 9213000 Version: 5Page 1 of 4. If you have a South Australian Seniors Card, it is also a metroCARD. "campaignIntegrationUrl": "/bin/create/recipient", $4.24per day remaining on your 30-Day card, and. From December 2014, validators no longer accepted Multitrip tickets, however users could continue to convert them to Metrocard Trips until 28 February 2015. We have detected you are using an out-of-date browser. Adelaide Metro metroCARDs are rechargeable plastic cards that you can use on buses, trains and trams. When you validate your metroCARD on-board a bus, train or tram, or at barrier gates, the validator will flash both green and yellow lights to show it has auto recharged the metroCARD, and will display the new balance on the screen. Attribution 3.0 Australia Licence. For more information about visiting Adelaide, visit the Adelaide Metro website. Login and let us know what needs to be updated on our Adelaide Metro metrocard machine listing, or email us on support@studentvip.com.au. Copyright2020. Login to make comments, or download the Lost On Campus App. Public transport | Seniors Card Use the Adelaide Metros My next service tool to find your nearest stop and real-time service information. You can file an online claim for these issues: If your problem isnt on this list, print a claim form to mail to us with your MetroCard. You can manage your Adelaide metroCARD online by setting up an account. metrocard agents CBD locations and map - Adelaide Metro - YUMPU Explore University of South Australia. If you would like your credit transferred to a different metroCARD, please visit the Adelaide Metro InfoCentre with your Seniors Card and the metroCARD or call the Adelaide Metro InfoLine on 1300 311 108 (7am-8pm daily). Your refund will be credited back to that card. Sadly, the way the key structure (there are about 4 keys) is set up, there is no key that will let you access the card value in a read-only fashion. Adelaide Metro metrocard machine at UniSA City East - StudentVIP Call 511 and follow the prompts get to the Balance Protection Program. You ride because you have somewhere you need to go. We use cookies on this site to enhance your user experience. [2] In 2010, it was announced that Affiliated Computer Services had been awarded the contract to replace the aging Crouzet system with a new contactless smartcard system, which would allow the current Edmondson-sized magnetic stripe tickets to remain in use. Related information metroCARD conditions of use (PDF, 349 KB) Seniors Card How to catch a bus, train or tram Passenger behaviour and safety Public transport apps Please don't include any of your personal information in this box. Look after your metroCARD it can stop working if it is bent, punctured, cut, or exposed to extreme heat or radiation. Use the service finder to locate a metroCARD agent near you. We're sorry Unlimited Ride MetroCard Customers - MTA All other customers Many claims can be filed online Our subscription service is temporarily down for system upgrades. If you have a VISA or Mastercard, you can top up your metroCARD balance automatically when it drops below $5 (for a regular metroCARD), or below $3 (for student, concession or Seniors Card metroCARDs). Metrocard-only validators have been installed alongside the dual-purpose validators on the 3000 class railcars and the Alstom Citadis trams and at secondary doors on the larger O-Bahn buses. You can also check the balance remaining on your card and check transaction histories after you log in. Here's how to transfer a balance from an expired card, plus other ways to address common issues. To set up an online account, you need an email address. "taIdRetryLimit": 3 Other ways to apply Start now Transport concessions for asylum seekers Who can apply You can apply if you: }, }, {"PageInfo":{"template":"","component":"PageInfo","jcrCreated":"Thu Jan 19 12:08:26 AEDT 2023","jcrCreatedBy":"","lastModifiedBy":"","lastModified":"Thu Jan 19 12:07:19 AEDT 2023","contentType":""},"Hero":{"component":"Hero","subTitle":"","title":"Getting around Adelaide","playerId":"default"}}, If you choose a regular metroCARD, youll need to load it with some money to cover your fares. Tap Travel Card to add a new travel card or tap Previous Card to add a travel card that you've previously added to the Wallet app. There are several options for reaching the city from the airport. visit us at the InfoCentre Adelaide Railway Centre. How Can You Replace Your MTA Senior Card? - Reference.com Passengers paying using a debit or credit card interact with the PIN pad located towards the centre to process payment. The validator will display the metroCARD balance and, if the balance is low, will also flash a green light. [3], In 2013, it was announced that Metrocards would be able to be used to access secure bike cages, at railway stations fitted with the necessary equipment, for an annual fee. Scroll down and tap Add Card. If you do opt to rent a car at the airport or in the city, you may want to check whether your hotel charges a daily parking fee. "screenSet": "Aus-ProfileUpdate", ), Everything you need to know about fares and tolls in New York. If your auto recharge fails (e.g. And, of course, green also means go. Enjoy the trip you took on the H30 and the rest you cunt. }, Our pledge is to provide you with good service and, when service is not good, we strive to help you every step of the way. If you have any issues, please call the InfoLine on 1300 311 108. If your MetroCard expired during the shelter-at-home order in New York, youre not alone. $8.86 per day remaining on your 7-Day Express Bus Plus card. You'll need to supply us with the number of the credit or debit card you used. some basic information about the deceased, such as their name and phone number. SENIOR_1234567. You cant transfer or get a refund for time left on an unlimited-ride card. When visiting Adelaide from interstate, if you have a state-issued Seniors Card, you can access a MetroTicket for 14 consecutive days of free off-peak travel during your visit to Adelaide. Email. Adelaide has a free City Connector bus service operate in both clockwise and anticlockwise directions in the city centre. If you need to order tickets for more than one Seniors Card member, you must submit one form per person. Our subscription service is temporarily down for system upgrades. Please allow 10 days between ordering your ticket and your departure date, to reduce the risk of your ticket not arriving in time. A customer service representative will assist with processing a refund. Choose an amount to put on the card and tap Add Money. Tram, Adelaide, South Australia South Australian Tourism Commission. The Adelaide Metro JetBus travels between Adelaide airport and the City. Printed timetables are available from Adelaide Railway Station, the Adelaide Metro Info Centre, and some shopping centres. enjoy your metrocard. If you have auto recharge setup on a metroCARD, cancel that, too. "screenSet": "Aus-V3-RegistrationLogin", On most buses, you must get on through the front door. "validationFavouritesUrl": "/bin/australia/favourites/sanitycheck", Replacement Seniors Card Public transport WeekendPlus Through the Lens Apply for a Seniors Card Check if you're eligible, submit your application online or by post and receive your card in the post. Please don't include any of your personal information in this box. We credit: The refund of full days remaining is based on the day you notify us of your loss. If you are arriving in Adelaide within the next 10 days, you can present your interstate Seniors Card at one of the following locations to receive a 14-day free off-peak travel ticket: Interstate Seniors Card members need to pay a concession fare to travel in peak times. Tq l You are currently in preview mode. If your Metrocard was registered with us, we can transfer any remaining credit from your old card onto the new one. Problem with MetroCard? Here's How to Get Help - MTA You can also book a taxi by phoning individual companies, downloading their apps or using the, Cruise the River Torrens through the city centre on the charming river boat. Metrocard is a contactless smartcard ticketing system for public transport services in the Adelaide city and suburbs in South Australia. To validate your metroCARD, hold it in front of the validator (or the mark on barrier gates), and wait for the solid green light and/or high-pitched sound that tells you it has worked. You have two years from the expiration date to transfer any remaining money to a new card. Hi, any customer who performs a remote recharge to their metroCARD via the InfoLine or online will have their recharge amount available on their metroCARD within an hour of performing the recharge. Adelaide metroCARD - Adelaide Metro

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