A lock Return to top. A .gov website belongs to an official government organization in the United States. Official websites use .gov Eastern Region HHS Region 4 | HHS.gov Our diverse team of oversight professionals are . > HHS Regional Offices. In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. DHS OIG agreed with this recommendation. OIG (OA) Field Office. Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions 1010 Walnut Street, Suite 410 If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). DHS Mailing Address | Homeland Security Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. Philadelphia, PA 19107 Information on how to send mail to the Department of Homeland Security. Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. 500 12th St SW . Fax. This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. Fax: (202) 616-0271, Phone: (703) 413-1801 Michele Weaver-Dugan, Regional Inspector General for Audit Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. Teri Lewis, Assistant Regional Inspector General for Audit (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. Office of Inspector General - Georgia Department of Human Services Attn: Office of Investigations - Hotline Office of Inspector General. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. Inspectors General: DHS OIG's Structure, Policies, and Procedures Are Los Angeles Field Office | ICE DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. 245 Murray Lane SW About Us . Email. About Us . Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. Fax: (313) 226-4006, Phone: (915) 745-1654 Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. Office of Inspector General, U.S. Department of Health and Human Services OIG's Role The Wannamaker Building The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Media Contacts Department White Pages Listing of key contacts organized by component agency. Suite 2742 Atlanta, GA 30308 404.730.2780 1961 Stout Street Suite 12-400 Denver, CO 80294 303.312.7650 915 Second Avenue ICE Enforcement and Removal Operations is responsible for long-term Potomac Center Plaza Washington D.C. 20202. DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. Fax: (703) 413-1833, Phone: (404) 588-3870 Fax: (915) 577-9012, Phone: (713) 718-4888 Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. HHS Regional Offices | HHS.gov DHS Mailing Address Media Contacts Media inquiries and department press contacts. or https:// means youve safely connected to the .gov website. We will continue to monitor DHS OIG's efforts to address this recommendation. A President-appointed Regional Director leads each office. . Information and guidance about COVID-19 is available at coronavirus.gov. Receive the latest updates from the Secretary, Blogs, and News Releases. To provide independent oversight and promote excellence, integrity, and accountability within DHS. Washington, DC 20528-0305. > Regional Offices. DHS OIG agreed with this recommendation. DHS OIG agreed with this recommendation. DHS OIG agreed with our recommendation. Listing of key contacts organized by component agency. In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) Share sensitive information only on official, secure websites. U.S. Department of Health & Human Services Additionally, in response to our Recommendation 15, DHS OIG officials said they are developing a policy that would establish the organization-wide quality control and assurance program. Fax: (303) 335-4002, Phone: (313) 226-4005 > IEA Office of Counsel (OC) Suite 400 875 15th Street, N.W. Each Regional Office is led by a President-appointedRegional Director. See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. (Recommendation 10), The Inspector General should implement a process to identify, analyze, and determine the appropriate response to risksthat is, the internal and external risks to achieving the organization's goals and objectivesonce DHS OIG establishes them in its strategic plan. DHS OIG agreed with this recommendation. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue Fax: (404) 331-5046, Phone: (312) 353-1203 For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. We will continue to monitor DHS OIG's efforts to address this recommendation. Fax: (415) 355-2731, Phone: (520) 620-7390 These actions address the intent of our recommendation. Share sensitive information only on official, secure websites. I was also the lead tech agent for the Albany, NY . DHS Offices | RI Department of Human Services County Offices - Michigan They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). Stay informed as we add new reports & testimonies. Field Office Location. Office Directory - United States Department of Justice Office of the Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. . 501 I Street, Suite 9-200 Notably, some actions to fully establish these offices remain in process more than a year later. (816) 268-0519 The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. This office is critical for ensuring independent and objective oversight of DHS. As we reported in June 2021, DHS OIG had taken steps to deliver performance management training, including training for supervisors in the summer and fall of 2020 and training for new hires from November 2020 through January 2021. Secure .gov websites use HTTPS several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. Home U.S. Department of Health & Human Services 200 Independence Avenue, S.W. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. 794.7788 401 W. Peachtree Street N.W. In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. The headquarters also houses the main administrative and support staff . (202) 566-2391. EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 Before sharing sensitive information, make sure youre on a federal government site. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. HHS Headquarters. In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. A .gov website belongs to an official government organization in the United States. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 . DHS OIG agreed with this recommendation. In September 2022, officials said they were reviewing a final gap analysis report from NAPA and expect to complete the workforce plan by December 2022. Check-In Office. In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. Whistleblower Retaliation Reports of Investigation, Former FBI Special Agent Sentenced to 6 Years in Prison for Accepting Bribes Paid by Attorney Linked to Organized Crime Figure, Colorado Man Sentenced to Federal Prison for Role in Money Laundering Conspiracy, Fort Bend County woman accused of stealing COVID relief funds, Morgan City Woman Convicted by Lafayette Jury of Conspiracy to Commit Wire Fraud, Documented gang member sent to prison for sex trafficking, Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana, Secret Service and ICE Did Not Always Adhere to Statute and Policies Governing Use of Cell-Site Simulators - Law Enforcement Sensitive (REDACTED), FEMA Should Improve Controls to Restrict Unauthorized Access to Its Systems and Information, DHS Grants and Contracts Awarded through Other Than Full and Open Competition Fiscal Year 2022, FEMA Did Not Provide Sufficient Oversight of Project Airbridge, Reasonable Accommodations Request Intake Form. HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. Atlanta, GA 30303 U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. OIG Regional Offices - ed (214) 661-9530 In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. (LockA locked padlock) In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. Office of Inspector General . However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . DHS Office of Inspector General: Actions Needed to Address Long We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. Office of Inspector General - U.S. Department of Labor In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. DHS OIG Hotline Complaint Form A .gov website belongs to an official government organization in the United States. DHS OIG agreed with this recommendation. DHS OIG agreed with this recommendation. News and Announcements. GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. U.S. Department of Health & Human Services As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. No. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Report suspicious items or activities to local authorities immediately. In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. OIG is headquartered in Washington, DC, and has three regional offices. > About Menu; Search; En Espaol; Contact; 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. Fax: (212) 908-9035, Phone: (415) 355-2740 Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. Drive transformative change to improve DHS programs and operations and promote a safer homeland. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. Media inquiries and department press contacts. We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. DHS OIG agreed with this recommendation. coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. DHS OIG agreed with this recommendation. Federal government websites often end in .gov or .mil. Fax: (202) 616-4532, Phone: (202) 616-0645 Main Navigation. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. DHS OIG agreed with this recommendation. This office is critical for ensuring independent and objective oversight of DHS. Official websites use .gov Students in Energy Efficiency-Related Field Resources for Weatherization Operators . The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Suite 30.450 Atlanta, GA 30303 Location details (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. 200 Independence Avenue, S.W. IDHS: Office of the Inspector General (OIG) - dhs.state.il.us Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Field Offices | USCIS We will continue to monitor DHS OIG's efforts to address this recommendation. or https:// means youve safely connected to the .gov website. Information and guidance about COVID-19 is available at coronavirus.gov. 200 Independence Avenue, S.W. Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. Region 3 In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. Fax: (202) 616-4532, Phone: (202) 616-4620 dhs oig field office locations - masar.group Western Region We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). It has operated for 4 of the last 6 years, including 2020, without a strategic plan. (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. We will continue to monitor DHS OIG's efforts to address this recommendation. Please direct all media and/or general information inquiries to OPA. With 14 offices investigating border matters, OIG is well-positioned to address border corruption cases. An official website of the U.S. Department of Homeland Security. Room 4436, Washington, DC 20220 (202) 622-1090 (202) 622-2151. Dallas, TX 75201 HHS Headquarters. Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) Official websites use .gov DHS OIG agreed with this recommendation. Need help applying for benefits online? In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. Southeastern Region Contacts | Office of Inspector General DHS - Office of Inspector General Contact the Office of Inspector General | US EPA provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and Looking for U.S. government information and services? With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. or https:// means youve safely connected to the .gov website. Directory - DSS Field Offices - United States Department of State Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management. Menu; Search; En Espaol; DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. Secure .gov websites use HTTPS Vacant, Regional Inspector General for Audit We can help at (405) 522-5050. HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. Find direct contact information for DHS, its component agencies, and specific programs of interest. Available locations for. Vacant, Regional Inspector General for Audit Oklahoma City, Ok73105 : DHS OIG agreed with this recommendation. Duane Susi - Saratoga Springs, New York, United States | Professional EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) DHS OIG agreed with this recommendation. (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Fax: (617) 748-3965, Phone: (312) 886-7050 Share sensitive information only on official, secure websites. Southernwestern Region Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . Vacant, Regional Inspector General for Audit OIG Strategic Plan Department of Homeland Security Office of Inspector General Strategic Plan 2022 - 2026 0 1 2 3 4 Previous Pause Next COVID-19 Update Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime.

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