The Service is not available for hand luggage. In some cases you may find the cost of the meal cheaper, however we regret that it will not be possible to refund the difference. Please speak with our Special Assistance Team or visit the FAQ section at www.jet2.com/faqs?topic=medical-and-special-assistance for more information. GB 911 4683 35. For non EU destinations, for example Turkey, New York and Montenegro, please refer to www.gov.uk/foreign-travel-advice and navigate to your destination to find the relevant advice. And Jet2.com was ranked fifth in the list of the Top 10 Airlines in the World. Hand baggage allowance: You are permitted one small piece of hand baggage of not more than 10kg and dimensions not in excess of 56x45x25cm. For a small charge, you can select your preferred seats online, including extra leg room seats. In the event that we or one of our suppliers arrange for medical assistance on your behalf, you will need to provide any results or report to us, or authorise us to obtain a medical report from the doctor who attended to you. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value), or cancelling your booked holiday and receiving a full refund of all monies paid for the holiday, except for any amendment fees. 29-56 days. cancelling one person off a holiday jet2 - jakzachowaczdrowie.pl If you book arrangements other than an ATOL protected flight inclusive package from us, your monies will not be financially protected - please ask us for further details. All Inclusive - please check the property description for each hotel for details of whats included, as this will vary from one hotel to another. Each package is individual to the hotel so please see website descriptions for full details of exactly what is included in the package. The cost of the new ticket may be greater than the cost of the original ticket. 18. Where we are unable to accommodate such requests, we will offer you a full cancellation at no cost, or alternative accommodation. junio 12, 2022. If you or someone in your party requires a specific room or certain facilities in the accommodation please inform us in plenty of time and wherever possible before you confirm your holiday, as this will help us to try and meet your needs. Any additional in-resort services or products booked during your holiday will not form part of your package holiday. If your payment card is no longer valid, we will contact you by telephone to request your new payment card details. You, any member of your party, or any person acting for you must not make false or exaggerated claims. If, after departure, any part of your travel arrangements are not provided as promised, due to the fault of our employees, agents or suppliers, we will pay you appropriate compensation, if this has affected the enjoyment of your travel arrangements. Jet2holidays offers personal travel insurance to cover you whilst on your holiday and also cancellation cover should you be unable to travel. Your specific passport, visa and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. Bookings in resort: Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your package holiday provided by us. Prices on our website are a guide only. Limited rainfall can put further pressure on their provision. These facilities will differ slightly from one accommodation to another. We want all our customers to have an enjoyable holiday. Also note that the transport provider may refuse to issue replacement tickets for lost or stolen tickets and new tickets may have to be purchased by you. Where the car hire is booked as part of the package holiday: The total charged to you for your holiday will be inclusive of such car hire and the car hire will form part of your package travel holiday under the Package Travel and Linked Travel Arrangements Regulations 2018. Both you and the new traveller will be responsible for paying all costs we incur in making the transfer. bicycles, tennis bag & racquets, may be carried for a discretionary charge strictly subject to prior agreement. For example, if you've booked a two-week cruise and cancel between 120 and 90 days before you're due to leave, Oceania Cruises charges a 175 admin fee or takes 10 per cent of the total holiday . For customers who require support or advice prior to booking, please complete and submit our Special Assistance request form on our website at: www.jet2holidays.com/request-special-assistance or view our FAQ section on Medical and Special Assistance at www.jet2holidays.com/faqs#faqs1-4. Re: Can I cancel one person off my holiday. If we fail, any money held at that time by the agent, or subsequently accepted from you by them, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us. A contract will exist as soon as we issue our confirmation invoice by email or post to the address provided when the booking is made. If we cancel your holiday Snap up a deal on your next Jet2CityBreak where your return flights, accommodation and 22kg baggage are all included! If you're travelling with Jet2, you can transfer your ticket to someone else. When you request the cancellation, you'll be sent a cancellation email. If you do not present yourself for your outbound flight, we will treat this as a cancellation by you and we will cancel all of your travel arrangements (including but not limited to your transfers, accommodation, and inbound flight where applicable) and you will not be entitled to any refund or compensation. We will then securely transport your checked-in baggage to the baggage reclaim area of your return airport. You can go to Manage My Booking on our website to part-pay your Balance. - Extinguish all naked flames and dont use matches or lighters. Shared Room - a shared room or dormitory style accommodation, usually for more than 6 people which may include people from other unrelated bookings. Please be assured that no payment card fee will be levied in these circumstances. Additionally, for any Jet2 flight cancellation less than 14 days before the flight, passengers may also be eligible for Jet2 flight cancellation compensation, up to 520 per person. Jet2holidays Reviews - Read 72 Genuine Customer Reviews Cancelling your holiday. IMPORTANT: COVID-19. In addition, some hotels may require a credit card imprint or local currency cash deposit upon arrival to cover any ancillary spend in the hotel. We will only use your personal data as set out in our Privacy Policy. 11. There can only be one Free Child place per room on the booking (except for villa products where there can only be one Free Child place per villa). Tee off on lush green golf courses, surf on turquoise waters or simply sit back and relax! We would therefore strongly suggest that anyone with special requirements takes a holiday where no meals (or only breakfast) is included and simply buys the most acceptable dishes from restaurants available locally. If we fail to hear from you following the additional reminder, we reserve the right to cancel the package holiday and you will receive a full refund for the holiday, except for any amendment fees. Please be aware that all Jet2.com scheduled flights are non-refundable. If we cant resolve your complaint, go to www.abta.com to use ABTAs simple procedure. You must inform us of any lack of conformity without undue delay during your holiday so that we can try to remedy this for you. This means that if youre departing from Antalya, Bodrum, Izmir or Dalaman, you may be subject to additional security screening in addition to airport measures. London, United. Transfer vehicles will try, wherever possible, to drive up to each hotel. Where possible, we will tell you about the withdrawal of any facility as soon as possible. If you fail to pay the deposit and/or Balance in time(or in the event that you or any person on your booking attempts to deceive us, makes a fraudulent payment, provides fraudulent information at any point in relation to a booking or if the lead name or a member of the booking party has been banned from travelling with Jet2holidays or Jet2.com), we reserve the right to, among other things, cancel your holiday as set out in clause 9. . We will notify you by email or by post at least 5 days before debiting your payment card with the increased charges. Balcony - children should NEVER be left unsupervised on balconies; dont climb or stand on balcony furniture or on the balcony balustrade; keep all furniture away from the balcony wall/railings. Also, at certain times of the year, some destinations have an influx of groups such as students, associations or clubs. In the event that you choose to add an excursion or other attraction/tour onto your booking prior to travel via our website, we will be acting as agent on behalf of the excursion provider. Dont place matches or lighters in your suitcase. If any payments to you are due from us, any payment made to you by the airline or other service provider will be deducted from this amount. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. Building and development works: Many accommodation establishments and resorts are continuing to develop, sometimes rapidly and intensively, often with little or no advance warning. Full details will be available at participating hotels, along with instructions for use of the Service. Terms & Conditions | Jet2holidays Whilst many Western European destinations currently have no compulsory inoculation requirements, advice about destinations can change. To be on the safe side, let us and your accommodation provider know immediately if you or any member of your party become ill so that we can help and support you every step of the way. From party plots to chilled-out spots, weve got them all on your next VIBE getaway. By selecting the Payment Plan, you agree that we may charge the amount of each Prepayment to the credit/debit card (or other payment method) which you used to pay the deposit. Of course if still to pay a balance on holiday might be worth while finding out how removing someone from the holiday will effect what you still have to pay. Go on, you deserve it. Should you wish to make a claim against us as a result of an injury or illness, you must provide us with details of both the local doctor whom you saw and your GP, together with written authority for us to obtain a medical report from both those doctors. Travel Information: The FCDO Travel Advice Unit may have issued health and/or safety information about your holiday destination. You are advised to double check your travel plans and verify all data with other sources before booking your chosen resort service. Please also be advised that you may not bring empty bottles on board the aircraft. Exceeding the maximum number of occupants using the villa for any period of time may result in an over-occupancy charge being levied. Subject to these terms and conditions, we shall not be liable for any consequence arising from the sea or rivers, technical and/or mechanical problems arising on the ship, ice and/or weather conditions experienced during your holiday. Carriage of mobility aids: There are height or weight restrictions which apply to mobility equipment (including manual wheelchairs and electronic mobility devices). Please note if you add any of the items listed in this clause h after you have made your original booking, you will be advised of the applicable charges prior to confirming the purchase of any additional services. Our ratings are based on our knowledge and customer feedback of the facilities, food and service available at the accommodation, as well as the characteristic differences between accommodation types such as apartments and hotels. The limit doesnt apply to persons with reduced mobility and any person accompanying them, pregnant women and unaccompanied minors, or persons in need of specific medical assistance, provided that you notified us of these needs at least 48 hours before the start of your holiday. To seeJet2.com'sTerms and Conditions, go towww.Jet2.comand click Terms and Conditions at the foot of the home page. If any delay is over 5 hours you are entitled to cancel your flight and receive reimbursement of the flight element of your holiday cost only. I don't think you have even mentioned the holiday provider. If you or anyone in your party changes their name, please contact us immediately so that they can reissue you with a new ticket. 4472486, registered office address Low Fare Finder House, Leeds Bradford International Airport, Leeds LS19 7TU, VAT No. Pre-Travel Services In particular for cruise arrangements, carriage by sea is governed by the Athens Convention 1974 (whether as later amended or otherwise), the Athens Convention 2002 and EU Regulation 392/2009 (or UK law equivalent). The lead name also confirms that all the other members of the party, including any that may be added at a later date, agree to be bound by these conditions and all other information on our websites or in our brochure (as applicable). When we talk about your holiday in these conditions, except where otherwise stated, we mean the accommodation, transport, cruise arrangements and other holiday services (excluding excursions and car hire) described by us that you book in the UK with us. Please note -In the event that we notify you of a significant change to your package holiday and you do not respond to confirm one of the options provided to you as set out above, we will send a further reminder with a further request to confirm your final decision. Sorry, we were unable to find your email address. In accordance withJet2.comsTerms and Conditions, please be advised that you may not bring alcohol on board the aircraft for the purposes of consumption during the flight. This is subject to the agents obligation to pay it to us for so long as we do not fail. If you have a special request for anything that is not automatically part of your holiday, please check when you book your holiday and we will pass this information on to the suppliers we work with. Please read these terms and conditions carefully. Jet2holidays strives to ensure that our resort guidance is up to date at all times, but errors may sometimes occur. We reserve the right to change the ship or make adjustments to the advertised itinerary to take into account passenger safety, comfort and enjoyment, technical and mechanical difficulties and also weather conditions including ice, sea and river conditions. Any change to your departure date, transport, accommodation or length of holiday must apply to all members of your booking. You may need to arrange a private or adapted (as applicable) transfer if you have golf clubs, a wheelchair or other outsize equipment. If we cancel your holiday for any reason other than those detailed in the table above you can either (i) have a refund of any money that you have paid for the holiday, except for any amendment fees; or (ii) accept an alternative holiday of a comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). 6 You can take your kids to [] Please refer to your Transfer Voucher for instructions on how to reconfirm your return transfer. Please contact our Pre-Travel Services team to discuss the charges and requirement for golf and other outsize equipment. Please note, transfers are not included within a Jet2CityBreaks booking, 10. Simply follow the link in this email to confirm and complete the cancellation. 2.3K Posts. We cannot guarantee any request will be met and will not pay compensation for failing to meet a special request. Insignificant changes:Sometimes facilities described in our brochure/website may be withdrawn for reasons beyond our control. You may not be able to enter into a Payment Plan if there is a short amount of time left before the Balance Payment Date or if this option isnt available via our website. Non-availability of the Service for any reason will result in no cash equivalent or entitlement by any person to any benefit, monetary or otherwise. If you make a booking within 10 weeks of your departure date, you must pay the full cost of the holiday at the time of booking. It is unlikely that we will have to make any changes to your travel or accommodation arrangements, but we do plan the arrangements many months in advance. Medical requirements, special needs & mobility assistance, Your accommodation & resort Where applicable, an appropriate medical form will be sent to you for this purpose and once returned will be passed onto your airline and/or cruise operator and/or accommodation supplier and/or ground transfer service provider. All other ancillary charges on the flight or during the holiday, such as legroom and in-flight meals, room upgrades, and optional meal arrangements, and for villas, pool heating, shall be chargeable. All monies you pay to the travel agent are held by them on our behalf at all times. If you use this Service, please do ensure that you only hand your baggage to an official Resort Flight Check-in colleague dressed in a Jet2holidays uniform. Please note that infants do not have their own baggage allowance, or seat on the aircraft.

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